Frequently Asked Questions
Everything you need to know about your sports gear and rewards.
How do I earn rewards points on sports equipment purchases?
You earn points automatically on every eligible sporting goods purchase when you scan your Kroger Michigan Rewards card at checkout or log in to your account online.
What is the return policy for fitness technology and apparel?
Unused sports gear and apparel can be returned within 30 days of purchase with a valid receipt. Electronic fitness trackers must be in their original, unopened packaging.
Do you offer international shipping for fan gear?
Currently, we offer standard and expedited shipping within the United States. Shipping rates are calculated at checkout based on the weight of your sports equipment.
Can I use my fuel points earned from sports gear purchases immediately?
Yes, fuel points earned from your sports and outdoor purchases are updated in real-time and can be redeemed at any participating fuel station.
How can I track my order for bulky items like treadmills or weight sets?
Once your order ships, you will receive a confirmation email with a tracking link. For oversized items, our freight partner will contact you to schedule a delivery window.
Are there exclusive discounts for local Michigan sports teams?
We frequently run seasonal promotions and digital coupons specifically for Michigan-based collegiate and professional team merchandise through our mobile app.